I finally received a second fix in April. When I sent e-mail, it was the “couple of weeks” refrain. When I first talked to them, they told me to get back to them in a couple of weeks if I didn’t hear from them. I also talked with a member of their development team. I was able to connect with the Captivate product manager. In eight months, they came up with one fix that didn’t work. When I imported that file and tried to play it, I discovered the video problem.Īdobe customer support identified the bug in September 2019. I was able to record the screen and export the recording to a video file without any trouble. So, why can’t Captivate do that? This seems like basic functionality. After all, it makes sense to have instructions on the screen happen at about the same time the student hears the directions. Having video that plays at its correct fps rate is important. The video itself plays at 30 frames per second (fps). That is, when I inserted a video file and audio file into one project, the video played at one frame every five seconds. In Captivate 2019, the ability to create a project is broken. This course will be published on Udemy in spring 2020.
I tried using Captivate 2019 to create a new online course for Adobe RoboHelp.
#No upgrade for adobe captivate 2019 how to
Second, you need people who can’t figure out how to make basic functions work. But for a product to be hot garbage, it needs two qualities.įirst, you need a product that fails in a basic function. And I didn’t say that Captivate 2019 is steaming hot garbage, either.
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